Transport for London — Status Information

A redesign of the tube and bus status pages on the TfL website. I was involved end-to-end, taking the project from initial concepts to the final launch.

Client

Transport for London

Year

2023 — 2025

Role

Market Research User Studies User Journey Mapping Wireframing Prototyping User Testing Documentation Developer Support

I started by looking into existing analytic reports and user studies to understand our user needs and design principles. This helped to define the purpose any new concepts should aim to serve.